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SDR
manages all aspects of systems administration for servers
and Local Area Networks including configuration management,
performance management, capacity planning, security
management, and back-up and recovery. For further definition
and details of the Common Elements of Server and
Network Management click here
Server
Upgrades and Fixes
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Perform
Second and Third Level Troubleshooting and Support |
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Server
Troubleshooting and Appropriate Corrective Action
where Required |
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Manage
Vendors During Third Line Support |
| * |
Troubleshoot
and Correct Server Errors as Necessary |
| * |
Apply
Hot Fixes and Service Packs as Required |
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Apply
BIOS / Firmware Updates as Required |
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Configure
and Manage New Hard Drive Space |
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Update
Hardware Drivers as Bug Fixes and Patches become
Available where Required |
| * |
Manage the Repair or Replacement of Defective Server
Components |
Domain
Management
| * |
Create
and Manage Users Logon Scripts |
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Configure
and Manage System Policies |
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Manage
Domain Policies - Accounts |
| * |
Manage
Domain Policies - User Rights |
| * |
Manage
Domain Policies - Auditing |
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Manage
Domain Policies - Trust Relationships |
Network
Management
| * |
Create
and Manage Users Logon Scripts |
| * |
SNMP
Monitoring of Network Hardware Devices |
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Manage
the Repair or Replacement of Defective Network Components |
| * |
Network
Analyst, Design and Implementation |
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Network
Moves and Upgrades |
| * |
Network
Security |
Web
Server Management
| * |
Manage
DNS names |
| * |
Create
setup and maintain IIS Web and FTP sites |
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Create
setup and maintain Index Server configuration |
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Create
virtual sites |
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Setup
and Install Certificates for Secured Web Sites |
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Troubleshooting
IIS Web Sites and Web based applications |
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Setup
Data connections between Web Servers and Database
Servers |
Application,
Utility and E-mail Server Management
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Setup,
Manage, and Maintain Application Servers, "Utility"
Servers, Email Servers |
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