Acquisition

Hardware Acquisition Plan: The Hardware Acquisition Plan will provide the customer assurance that the correct hardware is deployed to meet the business requirements. SDR will ensure that hardware is selected from best of breed manufacturers that provide value for money, high reliability, and good warranty services.

SDR will negotiate the purchase price on behalf of the customer to ensure the best service and prices levels.

Hardware Asset Management Plan: The acquisition of new hardware is very closely tied to the asset management plan. SDR will ensure that all new hardware is properly labelled and inventoried according to the organizations accounting requirements. This includes tracking all equipment adds, moves, changes, and removals. The SDR support services pricing model is flexible and can accommodate unit pricing or fixed price options. Regardless of the option chosen, SDR’s customers will assure that their billings and the value provided will be understandable.

Software Acquisition and License Tracking Plan: The Software Acquisition and License Tracking Plan will provide the customer assurance that the correct software is deployed to meet the business requirements. SDR will ensure that software is selected to meet the business requirements, and that the software is compatible with the customer's IT environment.

Software licenses are tracked in a central location to ensure compliance with the licensing agreements of the manufacturers. The installation of software will be tracked for each individual desktop to enable the redeployment of software licenses where possible. The software license tracking will enable the customer to easily cost future upgrades and always benefit from reduced cost with license upgrades.

Approved Hardware and Software List: SDR will develop and maintain a current list of corporate approved hardware and software. This list will be referenced prior to acquiring new hardware or software to ensure corporate standards are maintained. The standardization on select hardware and software will enable the customer to reduce support costs, improve productivity, and improve service level. The Approved Hardware and Software List will be updated periodically to reflect changes with manufacturers and within the organization as Information Technology requirements change.